AMP
The AMP Commissions & Insurance Class Action
The AMP Commissions & Insurance Class Action was commenced in the Federal Court of Australia, Victoria District Registry (Federal Court) on behalf of all individual (“group members”) against three AMP Limited financial advice licensees: AMP Financial Planning Pty Limited (AMPFP), Charter Financial Planning Limited (Charter), Hillross Financial Services Limited (Hillross), as well as AMP Limited and Resolution Life Australasia Limited (formerly AMP Life Limited (AMP Life)). Together, they are the Respondents in this class action.
The class action is being run jointly by Shine Lawyers and Piper Alderman.
Update: Opt out and registration has now concluded
The Court-ordered deadline for group members to opt out or register for the class action was 4.00pm (AEST) on 4 July 2025.
If you missed the deadline, you can complete a late registration form. Details on how to submit a late registration form can be found below in the ‘How to register’ section.
Please note, at this stage we are unable to confirm whether or not your late registration will be accepted by the Court. This is because the Respondents have indicated that if the class action settles, they will seek an order to exclude anyone who registers late from the settlement. It is ultimately at the Court’s discretion whether late registrations will be accepted.
If you received an Opt Out notice (without a Registration Notice), you have been deemed by the Court to have registered to participate in the class action for the purposes of mediation.
If you have any questions, please contact our team on 1800 952 976.
The claim
It is alleged that financial advisers appointed as authorised representatives of AMPFP, Charter and Hillross (who may have operated under other business names) breached their obligations to group members by failing to give priority to their clients’ interests or act in their clients’ best interests. This is because the Respondents allegedly:
- incentivised those authorised representatives through commissions and other benefits to recommend financial and insurance products, including AMP Life Products (Commissioned Products) to their clients;
- failed to inform their clients that they could obtain substantially equivalent or better insurance policies than the AMP Life Products from alternative insurers for lower premiums;
- by their conduct, likely caused their clients to pay higher insurance premiums; and
- failed to implement systems and processes to ensure that their authorised representatives complied with their duties to their clients.
It is also alleged that authorised representatives charged Ongoing Service Fees (OSFs) to clients for contractual services under an AMP Ongoing Service Package on or after 23 July 2014, but some group members did not receive those contractual services.
Damages sought
This class action seeks compensation for the:
- commissions paid on Commissioned Products;
- excess premiums paid by some group members on AMP Life Products (Excess Premiums); and/or
- OSFs charged to some group members for services they did not receive,
during the period of 23 July 2014 to 15 February 2021, as a result of the financial advice given to group members by authorised representatives, and the conduct of the Respondents.
Opt out and registration
Registration and Opt Out in this class action for the purposes of mediation has now closed.
If you would like to complete a late registration, please download a Registration Form by using the button below, and return the completed form by:
- Email to [email protected]; or
- Post to Shine Lawyers, Level 13, 160 Ann Street, Brisbane QLD 4000.
Important Information
Participating in the claim will cost you nothing. The claim is being funded by international litigation funder – Woodsford Litigation Funding –on a no-win-no-fee basis, meaning you will not be required to pay any money to be part of the claim or to receive compensation.
The AMP Life Products provided cover for one or more of the following: Death, Total and Permanent Disablement, Trauma, Loss of Income (or Temporary Salary Continuance) and Business Overheads, and included the Flexible Lifetime – Protection, Flexible Lifetime – Super, AMP Flexible Super – Flexible Protection and AMP Flexible Super – Super Protection policies.
Commissioned Products included the AMP Life Products and other insurance and financial products, such as PortfolioCare Pension Service, PortfolioCare Investment Service, Whole of Life Plan, Endowment Personal Super Plan, AMP Children’s Endowment Insurance, AMP Elevate Income Insurance Plan, and AMP MyNorth Super.